frequently asked Good Luck questions
Do you have a question? Maybe it is in the list below! If you want to ask something that is not answered on our website, you can also call us on +31 (0) 35 - 622 18 64 (Mon - Fri 9:00 - 16:00) or send an email with this form , we will gladly help you further!
ORDER, DELIVERY AND RETURN.
How do I order?
How should I specify an engraving?
What payment options are there?
What is the delivery time?
Can I return my product?
A lucky horseshoe needs some time, but if your horseshoe hasn't brought you luck after a year then something is wrong. Go to this page for more info and the possibility to request a new horseshoe, which you will of course get for free.
If something is wrong with the product, or it is not as you expected, it is best to give us a call: 035 - 622 18 64 (Mon - Fri 9:00 AM - 4:00 PM) or email to customer firstname.lastname@example.org. Then we will gladly solve it together with you!
Can I also pick up an order?
If you live in the area or really need your lucky gift, you can come over for your package in consultation. Call us in advance on 035 - 622 18 64 (Mon - Fri 9:00 - 16:00), so that you know for sure that we are there and can prepare your gift. You can then visit our address:
Good Luck Horseshoes
Is there a guarantee on my order?
We always do our utmost to prepare a gift that is as perfect as possible for you. But if there is something wrong with the product, we will be happy to resolve it together with you. Give us a call on 035 - 622 18 64 (Mon to Fri 9:00 AM - 4:00 PM) or send an email to customer email@example.com.
If it is important that your horseshoe has not yet brought you luck, we would like to refer you to the page about the Happiness Guarantee . You can read all there about what you can do if your horseshoe hasn't brought you any luck after a year (spoiler alert: you'll just get a new one!)
Are there discount schemes for ordering multiple products at the same time?
What does a horseshoe cost?
That varies by type! The prices are clearly stated for each product. The horseshoes are engraved for free. All our prices include administration costs and VAT. From € 50, - shipping is also free.
Is the golden horseshoe real gold?
How do you hang a horseshoe?
Why does a horseshoe bring good luck?
Do all horseshoes have the same dimensions and shapes?
The lucky horseshoes that we sell are borne by earth, otherwise they don't bring good luck. Horseshoes are tailor-made for every horse. Therefore no horseshoe is the same. Moreover, the irons have been used intensively. Scratches and wear spots are therefore standard. The average size is approximately 12 x 14 cm, the weight is on average 350 - 550 grams.
The wooden boards are also not exactly the same: you sometimes see the veins of the tree still running, and all boards are painted by hand and are therefore all slightly different. We do, however, ensure that they are all beautiful, because we only deliver craftsmanship that we are proud of!